Own factory&price advantage
CX-FLOW has its own factory and independent warehouse, with professional technical team and quality team, we have the following advantages:
Cost Advantage
Can better control the cost of production links, reduce the cost of intermediate circulation links, thus improving the price competitiveness of products.
Quality Control
Directly involved in the production process, more stringent control of product quality, ensure compliance with high standards.
Quick Response
Can quickly adjust production according to market demand and customer feedback, shorten delivery cycle, make agile response to market changes.
Technological Innovation
It is easier to combine R & D and production, and promote the transformation and application of technological innovation.
Personalize
Make it easier to meet your customers' personalized needs and increase Customer satisfaction and loyalty.
Strong supply chain system
CX-FLOW always adheres to the principle of “quality first and customer first”,and chooses better suppliers under the premise of ensuring quality.so that customers can make their own performance grow continuously while cooperating with us.
To ensure a better experience for our customers, our supply chain system features the following:
Supply stability:
to be able to continue, stable access to the required raw materials, spare parts and other resources, rarely out of stock or out of supply situation.
Cost Control:
in the procurement, logistics and other links to effectively control costs and maintain a good cost competitiveness.
Rapid response:
rapid response to market demand changes and customer orders, including rapid adjustment of production planning, timely delivery and so on.
Quality Control:
ensure that the quality of products or services throughout the supply chain process is always at a high level.
Flexibility:
the supply chain strategy can be flexibly adjusted to different market environments and business changes.
Logistics Efficiency:
with an efficient logistics distribution system, timely and accurate cargo transport, scientific and reasonable storage management.
Casting line
Spraying line
Laboratory
Strict Quality Control
As one of the key components in the pipeline system, the quality of the valve is directly related to the safe operation of the whole system. In order to ensure valve quality and meet customer requirements, our company’s quality assurance has the following aspects:
Valve and parts processing control
the foundry has BV,DNV,ABS,LR,CCS and other casting factory certificates, the material can be divided into DI,CS,SS,Bronze.There are strict casting process control flow and material performance of the valve body casting.
Valve and parts processing control
the factory has its own processing equipment and complete processing technology to ensure the connection and sealing accuracy of various valves, a variety of mechanical processing inspection measuring tools and measuring equipment to ensure the consistency of valve assembly size.
Valve testing and packaging control
factory valve housing and seal tests are 100% inspection. Each valve has a unique serial number to ensure traceability of the valve. Packaging according to export packaging requirements, to prevent damage to the appearance of the valve caused by transportation.
On-time delivery
To ensure that customers can receive goods in time, does not affect the overall process of the project, CX-FLOW constantly optimize the logistics system, to ensure timely delivery rate:
Optimize inventory management:
ensure adequate inventory, real-time monitoring of inventory levels, timely replenishment, to avoid delivery delays due to out-of-stock.
Establish efficient logistics cooperation:
select reliable logistics suppliers, establish good cooperation relationship with them, clear the responsibilities and procedures of both sides to ensure smooth logistics links.
Location:
whether the factory or supply chain, are selected in the coastal areas, transport hub developed, to ensure that the transport time limit.
Improve the order processing process:
simplify and optimize the order receipt, audit, picking, packaging and other processes to reduce intermediate time loss.
Set clear delivery time standard:
promise specific delivery time to customers, and strictly in accordance with the standard implementation.
Set up emergency plan:
according to the possible unexpected situation, such as logistics failure, inventory shortage, etc. , develop the corresponding emergency plan to minimize the impact on delivery.
Regular evaluation and improvement:
regular evaluation of the effectiveness of the delivery process, find problems timely improvement and optimization.
Integrity & Responsibility
“Integrity and responsibility” is an important way for CX-FLOW to achieve sustainable development, and we will always adhere to the principle:
Integrity
1.Keep promises: keep promises to customers, suppliers, partners, etc. , such as on time delivery, quality assurance, etc. .
2.Truthfulness of information: to provide accurate and true information without concealing or distorting important facts, including financial information, product information, etc. .
3.The square deal: In business activities uphold the principles of fairness and impartiality, not fraud, not misleading.
Responsibilities
1.Responsible to customers: provide quality products and services, protect the interests of customers, timely handling of customer complaints and problems.
2. Product liability: to ensure the safety and reliability of products, product defects due to the consequences of responsibility.
3. Supply chain responsibility: to exert positive influence on the partners in the supply chain to promote the integrity and responsibility of the whole chain.
Rapid Response&Caring services
“Fast response, caring service” is a very important concept and goal of CX-FLOW. We respond to customers' needs, feedback and consultation in the shortest time, and establish efficient communication mechanism to ensure customer service experience.
1.Geography has jet lag, service has no jet lag：we have an on-call professional service team, including customer service personnel, professional technical support, to ensure that 24-hour manpower to address customer needs.
2.Professional one-stop scenario solution: Our technicians have been deeply engaged in the valve and pipeline industry for more than 10 years, and can provide professional one-stop solutions and technical support to customers,and also we Can provide customized solutions according to the site environment and technical requirements.
3.Post-sale service: We will train professional technical support personnel, establish a rapid response mechanism, take the initiative to follow up and regular visits, collect customer opinions, provide personalized services. At the same time constantly improve the“Customer-centric” service concept.
